Privacy & Data Policy
Your privacy and data protection are fundamental to our business.
1. Information We Collect
When you place an order, create an account, or contact us, we collect necessary personal information such as your name, email address, phone number, WhatsApp contact, delivery region, and specific street or landmark delivery address.
2. How We Use Your Information
- To process, fulfill, package, and deliver your orders.
- To communicate dispatch information, tracking receipts, and order updates via email and WhatsApp.
- To enable sellers to fulfill multi-vendor orders assigned to their store.
- To protect against fraud, unauthorized payments, and security threats.
3. Payment Information Security
We do not store, process, or retain customer debit/credit card credentials or Mobile Money PIN codes. All card and mobile money billing is conducted directly through PCI-DSS certified payment gateways (Paystack) and Ghanaian telecommunication networks.
4. Data Sharing & Third Parties
We only share relevant order fulfillment information (such as delivery address and contact phone number) with trusted logistics partners and delivery riders for the sole purpose of dispatching your goods. We never sell, rent, or trade your personal data to advertisers.
5. Your Data Rights & Contact
You have the right to request access to, correction of, or deletion of your account and personal details at any time by contacting our data support desk via email at coreltech2026@gmail.com or on WhatsApp at 0595027787.